Question 1

How do I book a transfer?

Accepted Answer

Pick your pickup, drop-off, travel date and number of passengers in our booking card and click "Show quote". You get an instant price and confirm the booking by entering your contact details.

Question 2

What payment methods do you accept?

Accepted Answer

We accept cash to the driver in euros at the end of the ride. For group bookings and companies we also accept advance payment by bank transfer.

Question 3

What's included in the price?

Accepted Answer

The price is fixed and includes the driver, fuel, tolls, VAT and all fees. No surcharges for night driving, luggage, or up to 60 minutes of flight waiting.

Question 4

How much luggage can I bring?

Accepted Answer

A car fits 3 medium suitcases and 3 cabin bags. A van fits 7 suitcases and 7 cabin bags. For special luggage (bikes, skis, surfboards), let us know in advance.

Question 5

Do you provide child seats?

Accepted Answer

Yes — child and booster seats are provided free of charge. Please note the child's age and weight in your booking notes.

Question 6

What if my flight is delayed?

Accepted Answer

We track your flight in real time. If it's late, your driver will wait up to 60 minutes free of charge. For longer delays we contact you to rearrange.

Question 7

How does airport meet-and-greet work?

Accepted Answer

Your driver waits in the arrivals hall with a sign showing your name and the RADIO TAXI RIJEKA logo, right after customs. If you can't spot them, call the number printed on the sign.

Question 8

Do you drive routes that include ferries?

Accepted Answer

Yes — we drive to and from ferry ports (Split, Zadar, Stinica, Valbiska, Jablanac). Our drivers coordinate departure/arrival with the ferry timetable.

Question 9

Can I add stops or multiple destinations?

Accepted Answer

Yes — short stops (photos, coffee) are included free. For multiple destinations we'll prepare a custom quote — reach out via the contact form.

Question 10

How do I cancel a booking?

Accepted Answer

Bookings can be cancelled free of charge up to 24 hours before the trip. Later cancellations are charged 50%. Contact us by email or phone.

Česta pitanja

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